Case study · Handmade goods
Coop De Lavender
A calmer, mobile-first store that grew sales 180%
A Shopify redesign for a handmade lavender brand, focused on mobile shopping and a simpler checkout, plus an AI chatbot for customer questions.
ShopifyAI features
- Client
- Coop De Lavender
- Role
- Redesign and development
- Timeline
- Nov 2023
- Engagement
- Redesign
- Live site
- coopdelavender.com ↗
coopdelavender.com
The brief
Coop De Lavender makes handmade lavender products, and most of its visitors shop on their phones. The old store made that hard: conversions were low and the mobile experience got in the way of buying.
What I built
- A redesign of the Shopify store with a calm, natural look that matches the products.
- A mobile-first shopping flow, with clearer product pages and a shorter path to checkout.
- An AI chatbot that answers common customer questions on the site.
Results
In the four months after the redesign, sales grew 180% and average order value rose 35% (figures reported by the client).
We hired Nebula to build a chatbot for our website and they delivered beyond our expectations. The project was completed on time.